Secure commands allows users to unlock a door, open a garage door, and more. For an added layer of security, secure commands are protected by a 4-digit PIN. This PIN is created when enabling the skill.

Note: Users are not required to have secure commands turned on and can deny access during the account linking process.

Using the secure command pin

Note: For the best results, say the PIN number digit by digit. Example: 1-2-3-4 instead of 12-34.

This pin can be said along with the command:
  • Say, "Alexa, tell Building 36 to unlock the door with 1-2-3-4"
  • Say, "Alexa, tell Building 36 to open the garage door with 1-2-3-4"
It can also be said after a follow-up prompt by Alexa:
  1. Say, "Alexa, ask Building 36 to unlock the door."
  2. Alexa responds: "What is your pin?"
  3. Say, "1-2-3-4."

Enabling secure commands

Setting up the PIN when Home by Building 36 skill is already linked in Alexa

Note: If the Home by Building 36 skill was linked prior to the secure command availability, the skill needs to be disabled and re-enabled to prompt for setting up a PIN.

  1. Open the Amazon Alexa app on your mobile device.
  2. Tap Menu icon.png.
  3. Tap Skills & Games.

    secure2.png
     
  4. In the search bar, enter Building 36.
  5. Tap Home by Building 36. The skill should be at the top of the list.
  6. Tap Disable on the skill page.
  7. Confirm disable by tapping Disable in the pop-up.  
  8. Tap Enable on the skill page.
  9. Log in with the user's account credentials, then tap Allow.
  10. The user will then be asked if they would like to enable secure commands. Secure commands are security sensitive (e.g., unlock the door, open the garage) and protected behind a four-digit PIN. To enable secure commands, tap Allow.

    Note: Users must have the appropriate system permissions for access to secure commands.
     
  11. Type in a 4 digit PIN and click Submit.
  12. The account is now linked. Tap the X in the top left and begin interacting with Building 36 through Amazon Alexa.