Geo-Service Sensor reminders allow you to receive an alert when any door, cabinet or window sensor is left open for too long based. These location-based alerts can be configured from the website to notify you at all times of day, on a set schedule, or based on your phone’s location.

To create a Geo-Service sensor reminder from the website:

  1. Log into your customer account.
  2. Click Settings.
  3. Click Geo-Services.
  4. Click Sensor Reminders.
  5. Enter a name for your new notification rule in the Notification name field. 
  6.  In the When any of these sensors section, click the box to place a checkmark next to the name of the sensor(s) you would like to receive reminders.
  7. Click the When selected people cross Geo-Fence radio button.
  8. Click to check the checkboxes for the Geo-Devices to be monitored.
    • Note: If multiple devices are selected, the rule will be triggered when the last of these devices enters or exits the Geo-Fence.
    • Select the desired enters or exits action from the Enters/Exits dropdown menu.
    • Select the desired Geo-Fence from the Geo-Fence dropdown menu.
  9. Use the During these time frames section to specify when your sensor reminder rule will be active.  
    • At All Times will cause the rule to trigger anytime of day based on your location.  
    • Only During the Following Times will allow you to define specific hours and days of the week you would like to receive the sensor reminder.
  10. To choose notification recipients, click +Add Recipient.
  11. Click the entries in the Address book that are to be notified, or click +New to add a new Address Book entry.
  12. Click Close.
  13. Verify the notification is configured with the correct settings.
  14. Click Save.

To create a Geo-Service sensor reminder from the app:

  1. Log into the Alarm.com customer app.
  2. Tap Menu.
  3. Scroll through the Menu until you see Notifications. Tap Notifications.
  4. Tap Manage Notifications.
  5. Next to Notifications, tap + Add.
  6. Tap Sensor Left Open.
  7. Rename the rule in the dialog box where it says Sensor Left Open.
  8. Under When any of these sensors: tap the sensors you would like to receive notifications from.
  9. Under is Left Open tap one of the following:
    • For this duration. Select the amount of time the sensor must remain open before sending the notification.
    • When selected people cross a Geo-Fence. Select the Geo Device.
  10. Tap +Add Recipients.
    • Under Address Book, tap on the recipient you would like to receive the notification. You will see a check mark next to their name.
  11. Scroll down. Tap Close.
  12. Tap Save.