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Installer Support

Support for install partners
  • General System Operation
  • PointCentral Enterprise
  • Smart Lock, Garage and Door Sensors
  • Water protection
  • Thermostat / Temp Sensors
  • Video / Doorbell / Image Sensor
  • Smart Lights
  • Access Control
  • Voice Integrations
  • Installer Support
  • Security
  • more_horiz
    • General System Operation
    • PointCentral Enterprise
    • Smart Lock, Garage and Door Sensors
    • Water protection
    • Thermostat / Temp Sensors
    • Video / Doorbell / Image Sensor
    • Smart Lights
    • Access Control
    • Voice Integrations
    • Installer Support
    • Security
  • Activation Process for new Hubs

    This article explains the activation process for new hubs.

     

    1. Complete this form with the address, hub and other account information:

    www.…

  • Process flow for remote activations

    1-3 days before install:

    1. Submit this form to ePropertyCare to activate the hub (pls submit multiple forms for multiple hubs):

    Activation Process…

  • Creating codes in advance of an installation

    This is the process to follow to 1) get smart lock codes setup IN ADVANCE of an install and 2) ensuring the codes are synced when the lock is…

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