This article explains how to enroll in the intercom directory. 
  1. Intercom recipients receive an email invitation with instructions on how to download the mobile app and enroll.
     
    Intercom Directory invitation email
     
    Note: Users will not receive this email if this is not their first Alarm.com account.
     
  2. After logging in to the mobile app, tenants have access to an Intercom dashboard card, prompting them to enroll and set up their intercom profile. Tap Enroll.
     
    Intercom tenant enroll button
     
    Note: If part of a system group, recipients must switch to the community system before initiating the enrollment process.
     
  3. Tap Get Started.
     
    Intercom tenant get started button
     
  4. Enter the required name information, then tap Next.
     
    Intercom tenant name entry
     
  5. To complete intercom enrollment and create an intercom call push notification rule, tap Agree & Save.
     
    Intercom tenant push notifications
     
  6. Once enrolled, the Intercom card will update to show the door status.
    • System group members will only see this card while switched to the community system.

Note: The intercom card on the mobile app can be used to buzz open the door on demand.