When a mobile credential is created (upon move-in or afterwards), you'll receive an emailTo accept a mobile credential invitation and begin using the mobile credential:
  1. When the invitation is received, follow the instructions in the invite to download and install the PointCentral mobile app.

    Mobile Credentials Email.png
     
  2. Once the app is installed and the invite is accepted, a mobile credential screen or a Wallet menu (if the user is logged in to a system) will become available.

    Using your badge.PNG
     
  3. After accepting the mobile credential invitation, allow 2 minutes for access plan processing before attempting to use it on an Access Control door.
  4. Refer to the examples below as there may be a minimum distance requirement depending on the operating system used by your mobile device (i.e., Android or iOS):
    • Android NFC:
       
      NFCLocked.pngNFCUnlocked.png
    • iOS Bluetooth:
       
      BluetoothLocked.pngBluetooth Unlocked.png