Here is a demo video for how to download video clips from the SVR: https://youtu.be/sBczXT4ienc

 

To download clips from an SVR/CSVR: 

  1. Log into the Customer Website. 
  2. Click Video. 
  3. Click SVR Timeline.
  4. Mouse over the desired video feed, and then click .
  5. Click Download Clip.
  6. In the Download Video pop-up modal, select the day, start time, and duration of up to 5 or 15 minutes, depending on the SVR/CSVR.


  7. Click Download.
  8. Click Ok.
  9. The requested clip will begin downloading to the computer being used as an .mp4 file.