The Move-Out button can be used in the event the Property Management Software (PMS) data is not up to date or a move-out is needed immediately.
Follow these steps to remove PointCentral access when a resident moves out.
PointCentral API: If the PointCentral API is integrated with your Property Management Software (PMS) provider, this process will be automated. If you do not have a PMS integration and do not see the Move-Out button, please contact support for further assistance.
Move-Out button features
- Removes any resident login or user code created through the PMS integration
- Removes any secondary, single-system Logins
- Removes and additional single system User Codes
- Moves the unit to the Vacant group from the Occupied group
To use the Move-Out button:
Caution: Once the resident’s login and user codes are deleted, they will no longer have access to the PointCentral User Site or mobile app.
- Log into the PointCentral User Site using an Administrator login.
- From the Occupied Group Locations page, find and click on the resident’s unit name.
- Click "...".
- Click Move-Out.
- Click Confirm to begin the move-out. This process generally completes within 5 minutes.
